- Dave HenkelPresident
- Bob ArkemaExecutive Vice President
- Andrew HenkelVice President of Sales
- Bob GranatVice President of Operations
- Kay WiltDirector of Marketing
- Manish HariaCISO and CIO
- Jean LocklundDirector of Human Resources
- Andrea GodzielaDirector of Finance and Accounting
- Gary RossDirector of New Business Development
A driving force behind J&Q's transformation into an integrated marketing services company, Dave joined J&Q in 1977 and became President in 1988. He began the first five years of his business career in marketing research, focusing on the financial services and retailing sectors. A graduate of The University of Illinois, he holds an MBA from Indiana University. Dave is involved in many industry associations and has served as President of the Imaging Network Group (2015-2017), an association of peer companies involved in the direct marketing and transactional documents industries. Outside of business, Dave is a distance runner and enjoys downhill skiing and golf. He has served as President of the Lake Forest Lake Bluff Historical Society (2015-2017) and is an active, enthusiastic participant in the Legends history book group.
Executive Vice President
Bob is an industry veteran with 25+ years of experience. He began his career in sales working for several well-known industry organizations developing new business opportunities and implementing direct marketing campaigns. He furthered his experience by moving into sales and general management. In his current role as Executive Vice President, Bob oversees all aspects of J&Q's direct marketing production services. He continues to expand J&Q's offering with the addition of high speed roll to roll full color inkjet printing which provides clients the ability to affordably create highly personalized mailings. Bob holds a BS in Marketing from Northern Illinois University. He enjoys spending time with his family and traveling, and he is a history buff.
Vice President of Sales
Andrew joined J&Q in July of 2006 as an Account Executive responsible for selling direct mail services and integrated marketing solutions. He began his sales career as an account executive for Cardinal Health in California and Hawaii. At J&Q Andrew is responsible for acquiring and managing new business opportunities, as well as fostering relationships with current clients. As a member of J&Q's executive management team, he is also instrumental in determining new print technologies that will provide our clients with cost effective, quality and flexible solutions for producing their personalized direct mail. Andrew holds a BS in Business Administration with an emphasis in Marketing from the University of Colorado. Andrew enjoys spending time with his family, traveling, surfing and skiing.
Vice President of Operations
Since 1989, Bob has wrapped his hands around every aspect of printing and direct mail production. His experience includes production and estimating positions with AJ Kennedy/Graphic Direct and RR Donnelley. He joined J&Q as Manager of Production Services, was promoted to Director of Operations and is currently Vice President. Bob manages the entire production process at J&Q and is very involved in decisions on equipment purchases and implementation to provide high quality and efficient production for our clients. Bob holds a BA in Economics from the University of Illinois at Chicago. When not at work, Bob likes tackling home and yard improvement projects, activities with his family, and testing new cooking recipes on anyone who will try them.
Director of Marketing
Kay has over 30 years of experience in marketing and sales. Since joining J&Q she has held several positions in marketing, sales and account management. Kay currently manages the marketing program and is focused on communicating the company's services and expertise through J&Q's website, social media, direct mail, email and content marketing. She also works closely with the sales team on new business development. Prior to J&Q, Kay worked in advertising and marketing for custom printed sportswear and healthcare supply and forms companies. She graduated from Iowa State University with a degree in Advertising Design and Journalism. When not in the office, Kay enjoys playing pickleball with friends, baking savory and sweet treats, and walking her blue-eyed dog.
CISO and CIO
Manish has been with J&Q since 2000 working in various positions in the company's IT department. A graduate of Mumbai University in India, Manish has a strong technical background that includes an IBM certification in DB2 Database Administration, Project Management Professional (PMP) certification from the Project Management Institute and Certified Information Systems Auditor (CISA) security certification from ISACA. As CIO for J&Q, Manish is responsible for the strategy, implementation, operations and maintenance of all technology-related systems for the organization. As CISO, he manages the information security program including strategy, planning, implementation, and compliance to insure security of physical and electronic organizational assets. When not focused on IT matters, Manish enjoys reading, traveling and activities with his family.
Director of Human Resources
Jean has over twenty years of experience in Human Resources Management, most in the print and direct marketing industry. She currently oversees all hiring, training, benefits and compensation program development, and company policy initiatives. Jean continues to promote a company culture of respect, engagement and personal development. She is also involved in several human resources associations to stay on top of practices for creating safe and successful work environments, as well as the always changing healthcare and business regulations. She graduated from Roosevelt University with a BS in Business Administration and a concentration in Human Resources. Jean enjoys traveling to warm locales, gardening and reading.
Director of Finance and Accounting
Andrea joined J&Q in March of 2011 as the Director of Finance and Accounting. Her focus is on accurate and timely compliance with GAAP, regulatory requirements, all internal and external financial reporting, providing financial management reporting including KPI'S, compliance, significant trends and future events to senior management, as well as reviewing and negotiating insurance contracts. She began her career in 1987 at Altschuler Melvoin & Glasser, LLP in the Accounting and Advisory Group. She held positions in the photography industry, financial industry, and as a contractor assisting various companies. Andrea has an Accounting degree from Dominican University and an MBA from Loyola University. In off-work hours, she spends time with her husband and two active daughters.
Director of New Business Development
Gary was the owner and president of Compuletter, which specialized in personalized direct marketing, fulfillment, database and list management services. In 2010, Compuletter became a part of J&Q, and Gary has helped lead the incorporation of Compuletter's services into J&Q's production and integrated marketing solutions. Gary brings his clients a high level of expertise on complete direct marketing solutions from consultative advice, list rental, database management, print brokering, variable data printing, complete mailing services, fulfillment, four color digital print, e-commerce, PURLs, QR codes, and more. Gary holds an MBA from the University of Chicago.